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Virtual Private Server FAQ - Knowledge Base
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Q. What is a VPS?
A. VPS stands for Virtual Private Server. Basically, a Virtual Private Server gives you all the benefits of a Dedicated Server, but at a significant discount. For a detailed explanation, please visit our What is a VPS? Page.
Q. Does a VPS allow me to have root access?
A. Yes.
Q. Does every VPS plan you offer include root access?
A. Yes.
Q. Do I get shell access?
A. Yes. SSH is included by default.
Q. I'm not very UNIX-savvy, can I still use a VPS?
A. Yes. All our VPS plans include an easy-to-use control panel where you can fully administer your server, without any prior UNIX experience.
Q. Do you offer a control panel? If so, which kind?
A. Yes. Our customers get the SW-Soft User CP, along with Usermin and Webmin.
Q. How fast are your VPSs?
A. Our VPSs are the fastest in the industry. We run the Virtuozzo Linux kernel, which provides VPS services within kernel mode, the same way VPS services are offered on mainframe operating systems that pioneered this technology.
Anyone claiming to offer VPS services using, for example, UserMode Linux (UML) or VMWare, are not offering a true VPS. These systems run the VPS in user-mode, which takes a significant performance hit since every system call goes through a user-mode abstraction layer -- that sucks!
We are so confident that you'll be satisfied with the speed of our VPS services, that we offer a free trial of our Starter VPS package. Click here to activate your free trial.
Q. What hardware do you use?
A. We run Dell PowerEdge servers exclusively, with the following specifications:
Dual 2.4 GHz Intel Xeon CPUs
4 GB of RAM
146 GB Dual Ultra SCSI hard drives (in RAID-1 mirror)
Q. How many web sites (virtual hosts) can I put on a VPS?
A. As many as your available disk space will allow. We impose no additional limits.
Q. How many email accounts can I have on a VPS?
A. Unlimited.
Q. Can I have my own name servers?
A. Yes. Each VPS currently includes BIND v9.2.1. We will help you register your new name servers with the registrar of your choice to make them active for the world. You may serve as many zones as you need.
Q. How much are extra IPs?
A. $1.00 per IP, per month.
Q. How much is extra disk space?
A. $5.00 per 1 GB, per month.
Q. What happens if I go over my bandwidth quota?
A. You are billed a surcharge of $3.00 per GB that you went over. We do *not* shut off your VPS, or degrade your service in any way.
Q. What forms of payment do you accept?
A. Visa, MasterCard, Discover, American Express, and Personal/Company Check, Money Order or Cashiers Check.
Q. Is it easy to upgrade/downgrade to different plans?
A. Yes. With just a few clicks, you can change your plan within our control panel.
Q. Can I install my own software on a VPS?
A. Yes, of course. This is one of the beauties of a VPS. You may install any software that you like.
Q. Do any of your VPS plans support JRE/JSP and Java Servlets?
A. Yes, but not by default. You would have to install Jakarta/Tomcat yourself. We are working right now to make Jakarta/Tomcat a "one-click" install, like the rest of our applications.
Q. Does the Miva Merchant application you offer pre-installed for an additional monthly fee include a Miva license?
A. Yes. You get everything you need to start building your online store.
vQ. Do I need a merchant account to accept online payments with Miva Merchant?
A. Yes. If you do not already have a merchant account, we can set one up for you. We work with an ISO of Chase Manhattan bank and can get your merchant account set up within 24 hours. You will also receive the lowest rates in the industry! If you're interested in this, please call us directly at 91-172-2668561.
Q. Your VPS services come with a lot of applications already installed. What happens when it comes time to upgrade those applications, who does it?
A. You are subscribed to our free upgrade service by default. We will upgrade the software automatically for you. Some users prefer to do it themselves, and that is fine, you may opt-out of the free upgrade service at any time.
 Online Chat:- megrisoft@hotmail.com
megrisoft@yahoo.com
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