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Linux Hosting FAQ

Set Up | Email | FTP | CGI | SSL | PHP | MySQL


How do I access the control panel for my account?

Go to https://www.yourdomain.com:8443 and enter your control panel username and password.

Since control panel access is SSL encrypted, you'll need to make sure that you use https:// instead of http:// at the beginning of your control panel url

PLEASE NOTE: Unix is case-sensitive, so Index.html is not the same thing as index.html.


What is my site's public directory?

You'll need to upload your files to the httpdocs directory. Please refer to our
FTP FAQ for more info


What is a web user and how do I create one?

A web user is an account that has it's own webspace that is separate from the main site. It can be accessed via http://www.yourdomain.com/~user (replace "yourdomain.com" with your actual domain and "user" with the actual web user name).

Here's how you create a web user for your site:

  1. Log in to your control panel.
  2. Select the domain name that you want to apply the change to.
  3. Click on WEB USERS.
  4. Enter the username that you wish to create in the field next to "Web user name:".
  5. Click on ADD.
  6. Enter the new password and confirm the new password.
  7. Click on UPDATE.

    PLEASE NOTE: CGI setup for web users' web space is different than the main web space. Check out our CGI FAQ for more info.

Where can I view my website statistics (log file report)?

http://yourdomain.com/webstat/ (replace "yourdomain.com" with your actual domain)

This is a program called The Webalizer. It provides a wealth of information about who has visited your site by day, hour, country, etc. You can also find out who's linking to your site, what type of browser visitors are using and much more. This is included for free with all our hosting plans, but we do not provide any support for it.

 



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