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Linux Hosting FTP FAQ

Set Up | Email | FTP | CGI | SSL | PHP | MySQL


What is FTP ?

FTP means file transfer protocol and used to upload and download files from a web server. You need following to upload files..

server/hostname: your-domain.com
username: your-username
password: your-password
remote directory: httpdocs
port: 21


Ok, I uploaded my files, but nothing is showing up when I try to access my site using a browser?

-
Double check that you have uploaded your files to the httpdocs folder
-Check that you have named your default page: index.html, index.htm, home.html or    
  home.htm


My FTP program is some having problems connecting, how can I troubleshoot this?

  • Make sure that you have entered all the proper FTP information for your site. This was provided in the account information email that we sent you when your site become live on our server.
  • Do not add a "ftp." before your domain name.Double check that your FTP program is set to access port number 21.
  • Verify that you currently have a connection to the internet and that your ISP is not having any problems.
  • If you are behind a firewall, make sure that it is not configured to block access to port 21 on outbound connections. Also, you could try enabling "passive mode" on your FTP program since some firewalls require this when using FTP.

When I upload my files to the server, why are they corrupted?

Make sure that your FTP application is set to automatically detect ACSII or binary mode.



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